Pure Archive
已上架 v1.0.4Listing copy & icons workspace
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User QQ group
Fastest feedback · community help
Please include this information when reporting an issue
- ▸ Device model and OS version (e.g. iPhone 15 / iOS 18.6)
- ▸ App version (Settings → About)
- ▸ What happened, and what you expected instead
- ▸ Reliable steps to reproduce (what triggers it)
- ▸ Screenshots, screen recordings, or log files (if any)
- ▸ Whether it happens every time or only occasionally
Before you report
- Make sure Pure Archive is updated to the latest version;
- Restart the app and try once more.
Please include
- App version
- macOS version
- What happened and the steps to reproduce
- Screenshots or log files (strip unreleased metadata and other sensitive content first)
Feature requests
Very welcome! Email us your workflow and what you’d like to see.
Frequently asked questions
Didn't find your answer? Reach me through any channel above.
Can't access a folder or file?
Pure Archive is a macOS sandboxed app and relies on your explicit grants to reach locations. Re-authorize the target location through the app's file picker; security-scoped bookmarks can break when files move — re-authorizing fixes it.
A .parch document is corrupted or won't open?
First check whether you're on the latest backup. If restoring from backup doesn't help, contact us with the document size, app version, and symptoms (please don't send documents containing unreleased metadata).
How do I restore my membership?
Use Restore Purchases in the app's membership section with the Apple ID you purchased with; transactions are handled by Apple App Store.
What should I know before connecting MCP / AI clients?
Connections are configured by you. Whether data is sent — and to whom — depends on your configuration and each service's policies; read their terms and privacy policies first.