Pure Canvas
已上架 v1.2.0Fast, free-form App Store preview design
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User QQ group
Fastest feedback · community help
Please include this information when reporting an issue
- ▸ Device model and OS version (e.g. iPhone 15 / iOS 18.6)
- ▸ App version (Settings → About)
- ▸ What happened, and what you expected instead
- ▸ Reliable steps to reproduce (what triggers it)
- ▸ Screenshots, screen recordings, or log files (if any)
- ▸ Whether it happens every time or only occasionally
Before you report
- Make sure Pure Canvas is updated to the latest version;
- Restart the app and try once more.
Please include
- App version
- macOS version
- What happened and the steps to reproduce
- Screenshots or log files (never send passwords or other secrets by email)
Feature requests
Very welcome! Email us your workflow and what you’d like to see.
Frequently asked questions
Didn't find your answer? Reach me through any channel above.
Exported previews don't meet App Store specs?
Check that the selected device sizes match App Store Connect requirements and that you're exporting from the latest version. If a rejection persists, send us your export parameters and the rejection screenshot.
How do I manage or cancel my subscription?
Open system Settings → Apple ID → Subscriptions, find Pure Canvas, and manage or cancel there; benefits run to the end of the current period.
How do I move my projects to a new machine?
Projects and images are stored locally — back up the project folder and copy it to the new device.
Where is Restore Purchases?
In the membership section of the app, tap Restore Purchases with the same Apple ID you used to buy.